Support Services
A dedicated set of specialist services to support the end to end multi-faceted analytics solution set
At the heart of our offering is a dedicated set of specialist services to back up our core suite of solutions.
Developing and supporting a modern Analytics platform, to provide a business with the right insights to the right people at the right time, relies on a multi-faceted technology stack.
InsightsControl™ allows data to be connected, collected and transformed before then making the insights available to end users via reports and dashboards. Technologies within the overall solution stack include the source business systems, the MS Azure Platform and a user reporting and BI tool such as Power BI.
The development, support and maintenance of this kind of a multi-faceted solution requires levels of knowledge and expertise often not available, or cost effective, with in-house resources.
SPS provide a range of Support Services, where clients can choose the level of support that fits their own capabilities or expectations.
Our support services ensure that your mission critical reporting and analytics solution is not only scalable and robust but is also SUPPORTABLE.
This supportable element is often overlooked when internal resources are delivering solutions to the business. Documentation, holiday or illness cover, and business continuity if resources leave the business all need to be thought about if you are “doing it yourself”. This is why most organisations buy software, to ensure they de-risk the process they are digitising.
Reporting and analytics is no different now that InsightsControl is available, businesses have the choice to now buy rather than build.
We would welcome the opportunity to demonstrate how you can leverage your data and how you can move from measurement to control. Complete the contact form below and we will get right back to you.